When something goes wrong with a life insurance plan, things can get very unbalanced. This can cause a great deal of stress not only for your family, but for you as well. There is nothing worse than the feeling that your family will not be taken care of in the matter of your untimely death. This is why it is crucial to carefully plan what to do in the event of an emergency. In order to complain correctly, you should always contact the customer service department of the place you are insured by.
The customer service department is there for a reason and should be used, whenever you have a problem. If they cannot aid you, try talking to people that are higher than the customer service department, such as manager or the owner. If this doesn’t work, go higher up and speak to the people who are responsible for insurance in your state. Always remember to be professional.